View Our Website View All Jobs

Senior Account Executive, Customer Success

Senior Account Executive, Customer Success

New York, NY

Position Overview

Senior Account Executives work with a Director, as well as other members of the Marketing Evolution team, to execute software and analytics projects, develop insights and recommendations, and deliver value for our customers.  

Key characteristics of a successful AE include:

  • 3+ years of experience in quantitative analysis
  • 3-5 years of work experience, but will consider all levels
  • Ability to analyze and interpret complex sets of data and information and turn them into actionable insights for customers
  • Strives to be a positive mentor and role model to other team members
  • Excellent communication (both verbal and written) and interpersonal skills
  • A sense of urgency in executing work, sometimes under tight deadlines, and the ability to manage multiple projects
  • Relentless attention to detail and accuracy
  • Advanced skills in Microsoft Excel and PowerPoint
  • Passion for marketing analytics, and in using technology to make best use of the analytics
  • An ongoing desire to go beyond project-specific work, be creative, and bring new ideas to the table to improve the overall data management and analytics process

While media and/or analytics experience is certainly a plus, more than anything we are looking for extremely smart, intellectually curious, highly motivated team members that fit well within our fun team and working environment.

Responsibilities

A Senior Account Executive’s general responsibility is to manage the execution of multiple software and analytic projects of varying size and scopes. Some specific responsibilities, under the oversight of a Director and with the support of other team members include:

  • Drive the delivery of our software and analytics products to customers
  • Lead the process of taking customers’ questions, designing a data analysis plan to answer those questions, and illustrating the results in a clear, visually-appealing format
  • Interpret survey results and identify customer implications: drive the results from data into insights and recommended customer actions based on analysis, pattern recognition, and experience
  • Create project timeline and roadmap; ensure the project logistics are on track; dive deeply into problems when complex situations arise
  • Oversee 3rd-party partners who program and field the survey and other data-capture instruments
  • Design surveys to most effectively meet project objectives
  • Develop a deep understanding of our software, becoming an expert user and learning its inner workings and nuances
  • Create supporting materials to train customers on our software
  • Maintain high accuracy standards
  • Create and review PowerPoint presentation materials
  • Build positive, productive relationships with customers and internal team members
  • Develop personal credibility with key customer stakeholders, with the goal of becoming a “trusted advisor”

Marketing Evolution Company Overview

“It’s our people that set us apart.”

Marketing Evolution is the top company in measuring and optimizing advertising, a place where innovative marketing minds, advanced data science, and visionary technology meet. We offer software and strategic consulting services to help leading marketers plan, measure, and continuously improve their performance and unlock ROI.

With an impressive list of blue-chip customers like Best Buy, Citibank, Warner Bros and more, the company has a stable base and amazing growth. We are growing at double-digit rates and recently raised capital to accelerate growth to triple digits.

Marketing Evolution has been called a Goldilocks company. At about 100 people, it’s not too small. It’s not too big. One person truly can make a difference. You can make a difference.

Marketing Evolution sits at the top of their field.

  • The independent firm Forrester named Marketing Evolution a “Leader”
  • The Advertising Research Foundation awarded Marketing Evolution the Big Data Gold Medal Award for its work with Warner Brothers
  • The CEB Marketing Leadership Council announced a new round of Best Practices case studies based Citibank’s work with Marketing Evolution’s software

If you like to be part of a winning team and want to make the best company in the field even better, this is the place for you.

www.marketingevolution.com

Marketing Evolution embraces and celebrates difference for the benefit of our employees, our products and our customers. We are proud to be an equal opportunity workplace, an affirmative action employer and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Each offer of employment is contingent upon the successful completion of employment references and post-offer background screenings. We offer a competitive comprehensive benefits package, including Medical, Dental, and Vision coverage, 401(K) Savings Plan, Vacation and Company holidays.

To recruitment agencies: Marketing Evolution does not accept agency resumes. Please do not forward resumes to our jobs alias, Marketing Evolution employees or any other company location. Marketing Evolution is not responsible for any fees related to unsolicited resumes.

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020
Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Please check one of the boxes below:

You must enter your name and date
Your Name Today's Date
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


iSection 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.


PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.